West Louisiana Dental, LLC
Privacy Policy for Opt-In/Opt-Out of Receiving Text Messages
Effective Date: January 1, 2025
At West Louisiana Dental, LLC, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we manage the opt-in and opt-out process for receiving text messages (SMS) and explains how your information is used, stored, and protected.
1. Opt-In Consent
By opting in to receive text messages from West Louisiana Dental, LLC, you consent to receiving SMS messages to the phone number you have provided. These messages may include appointment reminders, important updates, promotional offers, and other relevant information regarding our dental services.
To opt-in:
- You must reply with “YES” to a message from us requesting consent to receive SMS communications.
- If you choose to opt-in, you agree to receive periodic text messages as described in the opt-in request.
2. Opt-Out Process
You can opt out of receiving further text messages at any time by sending the word “STOP” in reply to any SMS message we send you. Once you opt out, you will stop receiving messages from West Louisiana Dental, LLC. Please note that opting out will not affect any messages related to existing appointments or services that may be required by law or regulation.
To opt-out:
- Simply reply with the word “STOP” to any SMS message you receive from us.
- After opting out, you will receive a confirmation message that you have successfully unsubscribed from future messages.
3. Information We Collect
When you opt in to receive SMS messages, we may collect the following information:
- Your phone number: The number you provide when opting in for text message communications.
- Message history: A record of any communications sent to and from your number for customer service or promotional purposes.
We will use your information solely for the purpose of sending you the messages you have requested, including but not limited to appointment reminders, dental updates, and offers.
4. How We Use Your Information
Your phone number and any other provided details will be used to:
- Send you appointment reminders and updates regarding our dental services.
- Provide you with special offers, promotions, and educational content relevant to your care at West Louisiana Dental, LLC.
- Communicate important information regarding changes to your appointment or treatment plan.
We will not sell, rent, or share your personal information with third parties for marketing purposes.
5. Data Security
West Louisiana Dental, LLC takes the security of your personal information seriously. We use industry-standard encryption and secure methods to store and transmit your data. However, please be aware that no method of transmission over the internet or via mobile device is 100% secure, and we cannot guarantee absolute security.
6. Message Frequency
By opting in, you understand that you may receive text messages at varying frequencies depending on the nature of our communications with you. These may include appointment reminders, administrative updates, or marketing promotions.
7. Message and Data Rates
Message and data rates may apply for SMS communications. Please check with your mobile carrier for applicable fees related to receiving text messages.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be communicated through an updated version on our website or via text message. By continuing to receive messages after such changes, you accept and agree to the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or need assistance with opting in or out, please contact us at:
West Louisiana Dental, LLC
Phone: 337-239-2509
Email: westladental103@gmail.com
Website: www.westladental.com
By using our SMS services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
This policy ensures that West Louisiana Dental, LLC respects the rights of individuals who wish to receive or stop receiving text messages from the practice, and it complies with legal and regulatory requirements regarding SMS marketing and communications.
